Privacy Policy
Last updated: 13th May, 2025
At Tradie Partners Australia (a trading name of Flexi Partners, ABN 73682065907), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
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1. What Information We Collect
We may collect the following types of personal information:
· Full names
· Phone numbers
· Email addresses
· Business names and addresses
· ABNs
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2. How We Collect Information
We collect personal information when you:
· Submit a form on our website
· Contact us via phone or email
· Engage our services directly
· Interact with us through social media or third-party platforms
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3. Why We Collect Your Information
We collect personal information to:
· Contact clients and potential clients
· Provide our services and operate our business
· Communicate important service updates or support
· Issue invoices and manage payments
· Send relevant marketing communications (with your consent)
We only collect information that is reasonably necessary for our business functions.
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4. How We Use and Share Information
We do not sell personal information. We may share it with third parties only when required to deliver our services, such as:
· Subcontractors or service partners working on your account
· Cloud-based software platforms used to manage bookings, invoicing, or marketing
Any third parties we work with are also expected to protect your personal information in accordance with privacy laws.
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5. How We Store and Protect Your Data
Your personal information is stored securely on cloud-based systems. Only authorised representatives of Tradie Partners Australia can access your data, and only for the purpose of providing our services to you. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
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6. Website Analytics and Cookies
We use tools such as Google Analytics and other tracking technologies to collect website usage data. This helps us understand site performance and improve our marketing. Cookies may be used to track browsing activity; you can manage these through your browser settings.
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7. Marketing and Communication Preferences
We may use your contact details to send relevant updates, offers or service information. You can opt out at any time by:
· Clicking “unsubscribe” in our email communications
· Emailing us directly at info@tradiepartners.com.au
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8. Accessing or Correcting Your Information
If you’d like to access or update the personal information we hold about you, please email us at info@tradiepartners.com.au. We will respond within a reasonable timeframe.
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9. Making a Privacy Complaint
If you have any concerns about how we handle your personal information, please contact us at info@tradiepartners.com.au. We will respond to your complaint as soon as possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
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10. Policy Updates
This policy may be updated occasionally. Any changes will be posted on our website with the revised date.
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11. Contact Us
Tradie Partners Australia (A trading name of Flexi Partners, ABN 73682065907) Melbourne, Australia Email: info@tradiepartners.com.au Website: www.tradiepartners.com.au